Shipping policy

At PackSpace (www.packspace.co.in), we are committed to ensuring that your packaging boxes, whether it be Food Packaging, Economic Boxes, Premium Boxes, or Customized Boxes, reach you in the best condition and in a timely manner. Please review the following shipping terms and conditions carefully before placing your order.

1. Shipping Coverage

We currently offer shipping across India for all types of packaging boxes, including bulk orders and custom packaging solutions. For any specific shipping needs outside India, please contact us for further assistance.

2. Shipping Charges

Shipping costs are calculated based on the size, weight, and destination of your order. Shipping fees are not included in the product price and will be calculated at checkout. Bulk orders may incur higher shipping costs due to larger quantities and heavier weights.

3. Shipping Timeframes

We strive to deliver your orders as quickly as possible. Shipping times may vary depending on the product type, order quantity, and your location.

3.1 Estimated Delivery Times:

  • Standard Orders: 7-10 business days from the date of dispatch.
  • Customized Orders: 10-15 business days after production and dispatch (time may vary depending on the complexity of customization).

Please note that these are estimated delivery times and may vary due to unforeseen factors like delays in logistics or natural calamities. We will notify you if there are any delays with your shipment.

4. Order Processing Time

Once your order is confirmed and payment is received, we will begin processing your order:

  • Standard Orders: Orders will be processed within 2-3 business days after payment confirmation.
  • Customized Orders: Production will begin once the design is approved by you, and the processing time may vary based on customization complexity.

5. Shipping Partners

We work with trusted and reliable courier and logistics partners to ensure safe and timely delivery of your products. Shipping partners may vary depending on the delivery location and the size of the order.

6. Order Tracking

Once your order has been dispatched, we will provide you with a tracking number via email or SMS. You can use this tracking number to monitor your shipment status on our courier partner's website. If you face any issues with tracking, please reach out to our support team at hello@packspace.co.in or call +91 9104583662 / +91 9601535434.

7. Bulk Orders & Special Arrangements

For bulk orders, special shipping arrangements may be required based on the size and nature of the products. We will work with you to find the most efficient and cost-effective shipping solution. For large quantities or customized shipping requests, please contact us before placing the order to discuss logistics and delivery options.

8. International Shipping

Currently, we do not offer international shipping through our website. If you are interested in purchasing products for international delivery, please contact us directly for assistance.

9. Delays & Exceptions

While we strive to deliver all orders on time, certain conditions may cause delays, including:

  • Natural calamities
  • Political disturbances
  • Public holidays or festivals
  • Unavailability of logistics or courier services in certain locations

In the event of any such delays, we will notify you as soon as possible.

10. Risk of Loss

Once your order has been dispatched and is in transit, the risk of loss or damage passes to you. We recommend inspecting your order upon delivery. If any damage has occurred, please notify us within 48 hours of delivery and provide clear photos of the damaged products.

11. Undeliverable Orders

If an order is undeliverable due to incorrect address details provided by you or unavailability to accept delivery, additional shipping charges may apply for re-shipping the product. Please ensure that your shipping details are accurate and up-to-date to avoid such issues.

12. Contact Us

For any questions regarding our shipping policy or to discuss specific shipping needs, you can contact us through: